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A Day in Technical Support

A Day in Technical Support

What is a day in the life of a Technical Support Engineer like? Do I spend my day asking customers “have you tried turning it off and then turning it on?”. The answer is no, Technical Support is so much more. I want to give you an insight into what my day consists of,...

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Can requirements-based testing be automated?

Can requirements-based testing be automated?

Can requirements-based testing be Automated? Very few people love testing, but technology has come a long way since the days when tests needed to be written manually one by one. Requirements-based testing, however, tends to act as a sticking point when teams start to...

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